PRIVACY POLICY

Last Updated: [3/3/2026 9:18:00AM]

This Privacy Policy is issued pursuant to the Personal Data Protection Act 2010 of Malaysia

1. Application of This Policy

This Privacy Policy applies to all customers, website visitors, and users who purchase our products or interact with our website.

By accessing our website or providing your personal data to us, you consent to the processing of your personal data in accordance with this Policy.

2. Personal Data We Collect

We may collect and process the following personal data:

  • Full name

  • Contact number

  • Email address

  • Billing and delivery address

  • Payment information (processed via secure third-party providers)

  • Order history and transaction details

  • IP address and browser/device information

  • Any information provided via contact forms or customer support

We do not collect sensitive personal data unless required by law.

3. Purpose of Processing

Your personal data is processed for the following purposes:

  • To process, confirm, and deliver orders

  • To manage payments and issue invoices

  • To provide customer service and support

  • To send order updates and service notifications

  • To improve our website, services, and product offerings

  • For marketing communications (only with your consent)

  • To comply with legal and regulatory requirements

  • To prevent fraud and ensure website security

4. Disclosure to Third Parties

Your personal data may be disclosed to:

  • Courier and logistics providers

  • Payment gateway providers

  • Website hosting and IT service providers

  • Accountants, auditors, or legal advisors

  • Government authorities or regulators where required by law

We do not sell, trade, or rent your personal data to third parties.

5. Security Measures

We take reasonable practical steps to protect your personal data against loss, misuse, unauthorized access, alteration, or disclosure.

Payment transactions are encrypted and processed through secure payment gateways. We do not store full credit/debit card details on our servers.

6. Retention of Personal Data

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by Malaysian laws and regulations.

7. Your Rights Under Malaysian Law

Under the Personal Data Protection Act 2010, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate or incomplete data

  • Withdraw consent for marketing communications

  • Limit processing of your personal data

Requests can be made in writing to:

Email: onedryasia@gmail.com

We may charge a reasonable administrative fee for data access requests as permitted by law.

8. Cookies and Website Tracking

Our website may use cookies and analytics tools to:

  • Improve user experience

  • Analyze website traffic

  • Remember customer preferences

You may disable cookies in your browser settings, but some website functions may be affected.

9. Transfer of Personal Data Outside Malaysia

Where necessary for business operations (e.g., cloud hosting providers), your personal data may be transferred outside Malaysia. We will take reasonable steps to ensure adequate protection in compliance with applicable laws.

10. Amendments to This Policy

We reserve the right to amend this Privacy Policy at any time. Any changes will be posted on our website with an updated revision date.